Reverse Logistics – the birth of ‘R3’ solutions [brochure ]

In 2001, in partnership with Fujitsu Siemens Computers Limited, PC Interworks established its Reverse Logistics business, entitled 'R3' (R3 – Returns, Re-processing, Re-selling), handling all of Fujitsu Siemens ‘returns’ in the UK.  The high standard of workmanship and implemented processes are approved by the Fujitsu Siemens factory in Germany.
After re-proceesing, PC Interworks re-sells the equipment through its sales channels under the classification ‘Grade 2’.

PC Interworks is able to tailor its reverse logistics solutions to exactly meet its client’s needs, from a total solution including all physical logistics, refurbishment and sale of finished product (Fujitsu Siemens Computers), or a partial solution as it does for Dixons Store Group.

Click the 'Flexible through technology' tab to learn how the information we can provide gives you control of your returns.

Alternatively, for full details about our R3 solutions:
download our brochure in PDF format

Flexible through technology [brochure ]

PC Interworks believes in the value of technology to deliver quality and productivity in all of its operations. For example, an essential part of the service offered to clients is 'Flex-i', an information service for our Reverse Logistics customers that provides data on every aspect of each product received, including the state in which the product is received from the client’s customer, and every subsequent operation in the refurbishment process. Bar code control of goods within the workshop is an essential part of tracking product at each stage of its rework, and software is used to model and cost the required process flow for new clients prior to setting up a physical line.

PC Interworks views Reverse Logistics and refurbishment as a manufacturing process, and it employs manufacturing engineering skills to design each line. It is only in this way that the consistently high standards demanded, can be achieved.